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I'm very excited to help you with whatever issue you're experiencing, but I can only take each request in the order they are received, so be patient. If you notice a glitch in the matrix and do not hear from me as soon as you were hoping, just send me another email.
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It's recommended that you provide as much information as possible to illustrate what the issue is. Screenshots, error messages, etc.
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Login details are very helpful and speed up the process. You can always setup a temporary account - then kick my butt out as soon as everything is resolved.
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